Services

Delivery Time: Under normal circumstances, after the order is confirmed and the payment is received, we will complete the shipment within 1 - 3 working days. However, the delivery time may vary depending on the shipping method you choose, the destination, and the actual processing efficiency of the logistics carrier. Domestic express delivery usually takes 3 - 7 working days, and freight may take 7 - 15 working days.

Logistics Tracking: After the order is shipped, you can log in to the website and obtain the logistics tracking number and query link on the personal order page to track the shipping status of the goods in real time and keep track of the location of the goods at any time.

Special Circumstances: In case of force majeure factors such as natural disasters and pandemics that cause delivery delays, we will communicate with you in a timely manner and inform you of the latest situation. At the same time, if the goods are damaged or lost during transportation, we will assist you in claiming compensation from the logistics carrier and arrange for replenishment or refund for you as soon as possible.